Ask ChaCha

Nielsen reports that ChaCha, launched less than a year ago, is the fastest growing mobile search service to surpass Yahoo! and Google. ChaCha's 300% quarter over quarter gain is tremendous, but also a result of an increase in mobile search supported by the latest hardware options.

Personally, I like the concept. Users text a question and get a reply in minutes. With so much content out there, it's useful. Users must, however, be specific or the relevancy in the results are lost.

Big brands including McDonald's, Coca-Cola, and even the Obama campaign, have leveraged the tool for marketing purposes and have reportedly seen response rates up to 5% which well exceed mobile industry averages.

The Obama campaign specifically, used the service to urge early voting. Folks using ChaCha received a prompt that offered the option of getting more information on how and where to vote early - and of course there was a plug for Obama.

This will be one to watch - although it might be hard to miss.

www.chacha.com